“Push knows better than you do, and it’s not afraid to say, ‘Do this, not that!’”
Push was the right way to organize the fast growing industrial-age companies and economies in the past century. While all kinds of public and private institutions were experiencing major changes as a result of the Industrial Revolution, those changes were relatively incremental and predictable. The key challenge was to manage the growing means of production in the most efficient way possible. The hierarchically organized enterprise was the management model adopted by businesses to help them scale their production of goods and services.
This push economy served us well in a relatively deterministic world where the same actions yielded (more or less) the same results, and models could make (relatively) accurate predictions. It was a remarkable achievement of management and engineering.
But, the push economy is fading fast."
"Extraordinary performance generally comes not from people at the core, but from those at the edge"
- http://blog.irvingwb.com/blog/2010/04/the-power-of-pull.html (view on Google Sidewiki)